Frequently Asked Questions

All In One PC & VHS to DVD

1.	How does All In One Desktops handle warranty repair? Warranty options differ by model. In most cases two options are available. 1. Client has the option to return the unit to All In One Desktops service center for repair or 2. If client has diagnosed the technical issue, All In One Desktops will cross ship the necessary replacement part(s). Once client has swapped the part(s), client must return the defective part(s) to All In One Desktops. At All In One Desktops’ sole discretion, part(s) used to handle warranty repair may be used, refurbished or brand new.

2.	What are the available payment options? All In One Desktops accepts payments via credit card (Visa and Master Card), Paypal and Wire Transfer of funds on orders totaling over $5,000 US.

3.	Does All In One Desktops offer educational pricing? Yes, All In One Desktops does offer a special discount from its normal MSRP to qualified educational institutions. Orders must be for 5 or more computers in order to qualify for the discounted pricing. Please contact All In One Desktops sales department at 850-384-4598 for more details or send an email to sales@allinonedesktops.com.

4.	Does All In One Desktops offer special Discounts to the Federal Government? Yes. All In One Desktops does offer a special discount from its normal MSRP to the government. Purchases of 5 or more computers will qualify for the discounted pricing. Please contact All In One Desktops sales department at 850-384-4598 for more details or send an email to sales@allinonedesktops.com.

5.	If I'm having a problem with my All In One Desktops PC, what should I do? 1. Contact All In One Desktops Customer Support by calling 850-384-4598. This will get you in contact with our Customer Support Team who will assist you in troubleshooting any issues you might be experiencing. 2. Those that live in the local Monterey County area you may call us to make an appointment for one-on-one technical support at 850-384-4598.

6.	What does All In One Desktops charge for technical support in the Monterey County area? All In One Desktops charges $20/hr for technical support in the Monterey County area.

7.	Does All In One Desktops provide financing or payment plans? All In One Desktops does not offer financing or payment plans.

8.	Does All In One Desktops offer Reseller Discounts? Yes. All In One Desktops does offer discounts to Resellers. If you're interested please contact our Sales Team at 850-384-4598 or send an email to sales@allinonedesktops.com.

9.	What's the usual turn around time if I wanted to place an order? Typically we have a maximum of 7 business days to build, stress test, and quality control each machine. Most orders are processed more quickly.

10.	Does All In One Desktops ship overseas? This varies by model. Please contact All In One Desktops to determine availability.

11.	What shipping methods does All In One Desktops use? All In One Desktops ships via FedEx. Faster shipping methods are available upon request with corresponding standard shipping fees. Please contact All In One Desktops.